Return Policy

We believe discovery and finding that perfect item for your home should be easy. If a piece isn’t a perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.

 A few items can't be returned, including:

  • Clearance items (unless damaged or defective)
  • Personalized items
  • Items marked “Non-Returnable”
  • Items you have already assembled

However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.

To start a return, email us at help@luxlley.com. We will guide you through the process.